Ordering & Shipping
Find the item you would like to order at our online store. Click on "Add to Cart" to order the item. The default quantity is 1 item but can be changed on the product page. When you are ready to buy, check the items in your shopping cart. You can change quantities, delete line items or even empty the cart. When you have finished shopping, proceed to the "Check Out" section. Shortly after you submit an order, you will receive an approval message via email confirming your order.
Any Discount Codes that are applicable can be entered at checkout. If you're using a mobile device you can find the 'Discount Code' box by following the checkout procedure until you get to the payment stage. Before adding payment details, click 'Order Summary' and you can add any eligible discount code here.
We accept payment via Paypal and most major Credit/Debit Cards
VALUE ADDED TAX
Our laws require us to collect VAT from individuals who make purchases on this website at the prevailing rate of 20% for all orders within the United Kingdom.
We ship via Royal Mail or Courier. All orders are shipped from our head office in Nuneaton, Warwickshire. Orders are processed every business day until 2pm UK time. We do not process or ship orders on Saturdays, Sundays or bank holidays.
Shipping rates can be seen before you complete checkout, we offer multiple shipping options for UK and international postage
Orders over £10 - Free Royal Mail Tracked 48 (Average 2-5 Working Days)
Orders Under £10 - £2.99 Royal Mail Tracked 48 (Average 2-5 Working Days)
Orders Under £10 - £3.99 Royal Mail Tracked 24 (Average 1-3 Working Days)
DPD Express UK - £7.50 (Next Working Day)
ORDERS OUTSIDE THE UK
Please note that on orders outside the United Kingdom (Ireland), Duty & Taxes may apply and be payable to the customs authority within your country.